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2018 Expo Speakers
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Give Employees the Service Experience they Deserve




Nasreen (Nash) Shaikh

Manager, HR Shared Services BlueCross MN

&

Bruce Mielke

Manager, HR Employee Services
Best Buy

Speaker Bios

Nasreen and Bruce's Bio Page

Passionate about technology and customer focus, Nash has been working for more than 14 years with experience in areas like Talent Acquisition, Talent Management, Global HR Systems implementation and HR Operations. She has managed large scale system implementation of Talent Management suite, HR case management system and HR reorganization for complex structure. Nash loves to be ahead in terms of technology and how it can help to make life easier for HR customers. Nash has double post graduate in Human Resources Development Management and Commerce from Mumbai University. She is a certified SAP HCM consultant. She is on the board of Leading Edge Human Resources Network and also serves as an officer for India Association of Minnesota.

 

Bruce manages ServiceNow HR Case Management and the HR portal. One of his biggest wins was launching 20 self-service HR forms to improve employee service delivery.

 

ServiceNow customers will share their experiences simplifying HR processes, reducing time spent on routine tasks, and modernizing the employee service experience.

Come listen to this panel to learn how your organization can:
• Make it easier for employees to be employees
• Increase the efficiency of HR service delivery
• Gain insights to continually improve services
• Automate workflows that span beyond HR
• Leverage ServiceNow applications to compliment your system of record



The Digital Workforce of the Future; How Mayo Clinic leverages RPA & Bots

Klaus Unger

Director HR Technology, Mayo Clinic

Speaker's Bio

Klaus' Bio Page
Klaus Unger is the Director of HR Systems at the Mayo Clinic. He is responsible for the strategy, design, development, implementation and support of Mayo Clinic’s HR systems. Prior to joining the Mayo Clinic, Klaus lead the HR Technology team at Blackberry in Ontario, Canada and spent 12 years with Life Technologies in California. He developed roadmaps/strategies and managed the integration process of HR systems and technologies for multiple domestic and global acquisitions. He is a keynote speaker at HR Technology events.

 




- Defining AI, ML, RPA
- How to use new technologies (AI, RPA etc.) for decision enhancements and automation for HR processes
- Case studies (HR and Mayo Clinic examples)
- Employees Experience, user interaction

 

 

 

 

Megatrends Impacting the Future of HR & Payroll

 

Franco Girimonte

North American HR Executive Advisory Practice Leader, The Hackett Group

&

Felicia Cheek

Global Time to Pay Advisory Program Practice Leader, The Hackett Group

 

Speaker Bios

Fraco & Felicity's Bio Page


Mr. Girimonte has over 25 years of experience of in a wide-range of HR transformation programs, with a goal of better aligning the function to the business strategy and improving overall performance across a range of comparative factors. Felicity Cheek

 

Ms. Cheek has primary responsibility for advisory services as well as setting the agenda for research for the Global Time-to-Pay process. She works closely with Finance, Shared Services and HR professionals who own the payroll process, providing strategic insight, metrics and guidance around best practices. Ms. Cheek is a recipient of the 2009 APA Meritorious Award and a 2009 Payroll Hall of Fame Inductee. She is a member of the American Payroll Association and the Global Payroll Association, where she writes a monthly article. Ms. Cheek has been with Xerox, Time Warner and ADP.

 

 

We will focus on key megatrends shaping the future of HR and payroll. Find out how world-class companies are refining their strategy to optimize their service delivery model and build digital capabilities within HR and payroll.

- New organizational structures and service delivery models
- The evolution of HR job roles – what's changing, disappearing and appearing?
- Changes in the technology ecosystem
- Important components to build a strategic digital roadmap and realize value







 

Global Learning Takes A Village: General Mills + Degreed


Stefanie Bell-Egge

Sr. Manager, Learning Design & Operations, General Mills

Speaker's Bio

Stefanie's Bio Page
Stefanie worked at Target for 20 years, 12 of which were spent in Learning & Development and another 5 spent in HR technologies. She came to General Mills in September 2017 to create a vision about learning approaches (including technologies) that General Mills should use to support a global, 21st century employee – and then bring that vision to reality.

 



2017 was a pivotal year for General Mills.  Amidst change in leadership structure at General Mills, and after decades of a headquarters-centric focus, it was time for Learning and Development (among others) to shift to a truly global mindset. As such, the Talent Development L&D team needed to expand training offerings to 22 countries around the globe and in 6 languages - and to make the learning content accessible easily and quickly.  

General Mills’ search for an accessible, intuitive, easy-to-use, and explicit learning technology tool ultimately led the company to partner with Degreed.  In this session, we will discuss how General Mills implemented Degreed successfully, and how partnerships were critical to that success.




What Does Agile Mean for HR?


Angela Johnson, PMP, PMI-ACP, CST

Certified Scrum Trainer and Agile Transformation Coach


Speaker's Bio

Angela's Bio Page
Angela Johnson, PMP, PMI-ACP, CST is a founding member of Collaborative Leadership Team, a Certified Scrum Trainer and Agile Transformation Coach who is passionate about changing the world of work. She seeks to help people and organizations to break down their barriers and work together in a collaborative way. Angela brings 22+ years in the information technology space and real world client case studies to her presentations. She is a mom, wife, sailor, reader and lifelong learner living in Minnesota.

 

 

Agile frameworks such as Scrum have become mainstream in many of today’s organizations. What does this mean for Human Resource departments?  Some read “Agile HR” and assume this means HR using these frameworks to manage their own work.  Some read “Agile HR” and take it to mean what HR needs to change in order to support the overall company’s Agile adoption or transformation. The reality is that it can mean either of these things or both of these.


Join Angela Johnson, Certified Scrum Trainer and Chief Change Officer of Collaborative Leadership Team to learn more about managing your own work with Agile and Scrum or to begin transforming Human Resources into “People Services” supporting the modern Agile mindset.  This session will include:
•    Why organizations are choosing Agile ways of working
•    How HR can leverage Agile ways of working to manage their own daily work
•    What HR needs to change to support an Agile adoption or transformation


 

HR Technology Road Map for SMB



Carrie Heimer

CHRO Red Wing Shoe Company  

 

Speaker's Bio

Jacqueline's Bio Page
Jacqueline Kuhn, HRIP, is an HR professional with over 20 years’ experience in Strategic Planning, Systems Management, Project Management, Services Delivery and General Human Resources. As EVP of HCM Strategic Consulting at HRchitect, Jacqueline oversees the HR systems strategic planning and evaluation and selection practices. Jacqueline spends much of her time with HCM vendors being briefed on new technology offerings, ensuring that HRchitect provides the most current information to clients who are looking for a new solution. Jacqueline enjoys working with organizations to impact their HCM strategies through the utilization of technology.

Red Wing Shoe Company's #1 strategic priority is Evolving People & Culture. At Red Wing Shoes, the fundamental belief is that if you get the people thing right everything else falls in to place. Delivering a great employee experience and ensuring a high performing workforce  will be the key to their ability to deliver remarkable products, services and experiences around the world for many years to come. Carrie Heimer, CHRO will present how their partnership, technology roadmap, and continued innovation will achieve this strategic priority.



AI or BS?



Doug Berg

CEO Founder, MyAlerts

 

Speaker's Bio

Doug's Bio Page
Doug Berg is a three-time venture backed entrepreneur, based in Minneapolis, who has raised over $125 million in venture financing for his startups in the recruiting and marketing industries. He was the founder of techies.com, which was the earliest social network for technology pro’s that became PC Week’s best career site for techies back in the 90’s. He was the founder of Jobs2web, which powered the online recruitment marketing and strategy for hundreds of top employers and was sold to SAP in 2010 for $110 million. Today, he leads MyAlerts, which is putting consumers in control of their marketing and driving Facebook levels of engagement for several dozen top online sites like Best Buy, Target, Home Depot, World Markets, Macy’s, Cars.com, and many more.

 



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We’ve all officially been overloaded with the hype that AI (Artificial Intelligence) is going to solve all of our problems.   
But what role with AI play in HR?  Can it really help select the perfect candidates for every job?  Predict who’s going to stay or leave the company?  Decrease our time to productivity for new hires?  By now you’ve probably already heard every one of your tech vendors promise that AI will be inside very aspect of your HR stack.
 
In this talk, Doug will share his insights on AI, what AI really means, and how it will evolve in the years ahead, so that you will be fluent in all things AI and can avoid the BS that will be sure to find you (if it hasn’t already), and help set expectations on how AI could be used in your organization.
 
Doug will also feature a few companies that are doing true AI innovation in the talent space that you will be able to see and experience as a part of this presentation.
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Mission Impossible 2018: Making a Big HR Impact Without a Big HR Budget



John Kelley, VP HR & Training, White Castle

&

Jeremy Ames President Hive Tech HR

Speaker Bios

John and Jeremy's Bio Page
John F Kelley III, Chief People Officer at White Castle System Inc., is responsible for leading the strategic human resources functions at White Castle and its subsidiary, White Castle Distributing. As a 4th generation family member of the founding family of White Castle, John’s natural passion for the business translates to a commitment to fostering the company culture of loyalty and putting people first

 

Jeremy Ames is founder of Hive Tech HR, a team of experts that look for innovative ways to gain competitive advantages through workplace technology. He is a frequent writer and speaker in this space, including presentations at LEHRN. Jeremy is former board member of IHRIM was on SHRM's HR Management and Technology Expertise Panel.

 




- Determine if you need to stabilize/standardize core HR processes with SOLID technology
- Create engaging employee experiences to improve team member engagement and retention
- Experiment with high impact, low cost tools that facilitate productivity, feedback and teamwork
- Ensure your technology supports a culture of learning, innovation and performance
- Prepare your team members, HR and otherwise, for the jobs of the future
- Outperform your competitors on reporting and analytics

 

The Bootstrapper’s Guide to Building Talent Acquisition Analytics



Kris Dunn

Partner and CHRO at Kinetix and founder of industry-leading blogs Fistful of Talent and The HR Capitalist

 

Speaker's Bio

Kris' Bio Page
Kris Dunn is a Partner and CHRO at Kinetix, a national RPO firm for growth companies headquartered in Atlanta. He's also the founder of two industry-leading blogs – Fistful of Talent and The HR Capitalist – and has written over 70 feature columns at Workforce Management magazine. Prior to his investment at Kinetix, Kris served in HR leadership roles at DAXKO, Charter and Cingular. Specialties: Belief that the HR function rocks mixed with Business chops. Crossover Dribble. Encyclopedia-like knowledge of the Grunge Era.

 

Speaker's Bio

 

 

HR is expected to make decisions—not through feelings, relationships or gut instinct—but via numbers.  While your analytics capabilities may have grown relative to your Human Capital practice, the Talent Acquisition function is still trailing in many companies.  With that in mind, Kris Dunn founder of Fistful of Talent will run down the current analytical trends in Talent Acquisition including the following:
 
• A brief review of where Talent Acquisition stands with Analytics. We’ll cover some of the trends, what the bleeding edge is doing, the 3 types of data sources available to TA shops and what CEOs and business leaders you support are asking for related to analytics out of the Talent Acquisition Function.
• The Five Best Talent Acquisition Plays available today using Analytics. Since we’re at the conference for ideas, Kris will give you some great thoughts on where to start with a TA analytics play out of your shop. You’re going to stop reporting turnover and start predicting it. You’re going to stop reporting time to fill and start showing which hiring managers are great at—you guessed it—hiring.  We’ll give you five great ideas and show you how to get started piecing the TA story together.
• A primer on what’s next once you start using TA analytics.  You naturally understand the move to using analytics that help you predict the future is only half the battle—you have to have a plan once the predictions are made. We’ll help you understand the natural applications for using your analytics data as both a hammer and a hug—to get people who need to change moving, and to embrace those that truly want your help as a partner.

 

The Hype Around Hyper-Personalization

 

Jackye Clayton

Director of Customer Success, HiringSolved


 

Speaker's Bio

Jackye's Bio Page
Jackye Clayton is an influential voice in the HR Tech and recruiting space. She regularly speaks on solutions in HR Tech, recruiting, and talent acquisition. Currently, Jackye serves as the Director of Customer Success for HiringSolved, the leader in AI based talent acquisition software. After spending 3 years reviewing, testing, and analyzing technology as Editor for RecruitingDaily Jackye believes that you can use technology to become more human with current and potential employees

 

 


Since the beginning of time, companies used all of their efforts and resources to create wonderful customer experiences with little or no focus on the employee experience. Yet companies who focus on employee experience out profit those who don’t by at least 21%. 64% of Candidates that have a positive experience during the interview process plan on increasing their buying relationship with the employer. You can better experience for both current and potential employees through hyper-personalization.
 
During, the Hype Around Hyper-Personalization, you will learn:
 
What Hyper-Personalization is and why it is so important.
How to use hyper-personalization in the recruiting process.
Current technology available to create hyper-personal experiences.

How to launch a hyper-personalization campaign with zero to little budget.

 

Year 2 without the Annual Review; Engagement passes the puck to Performance



Monica Laurent
Director of Human Resources and Organizational Development Minnesota Wild

&

Kelly Johnson, Senior Director Talent Insights and Strategy, The Marcus Buckingham Company


Speaker Bios

Monica's Bio Page

Monica Laurent is Director of Human Resources and Organizational Development at the Minnesota Wild. Monica is an innovative and strategic HR leader with more than 20 years of human resources experience. She has successfully led change strategies across multiple organizations and is heading the initiative to reinvent engagement at the Minnesota Wild.

 

 

As Senior Director of Talent Insights and Activation, Kelly drives business results through the development and implementation of global talent strategies, and the identification of opportunities for cultural excellence. She excels at diving into messy, matrixed, complex situations, and rallying teams around purpose and action.

 

 

Join the Minnesota Wild as they share an overview of the results a case study on Minnesota Wild’s approach to radically redefining engagement at every level of their organization. Attendees will then have time for a lively discussion with the speakers on the challenges and successes they are currently facing.
Learn about:
-your people's strengths and how to make the most out of them
-how to leverage technology to better understand your teams and their strengths
-how to  measure engagement where it happens, on the team level
-using the 8 questions most correlated to engagement and performance.
-reporting & metrics: Identify key data related to adoption and variation of engagement.
-weekly Check-Ins: the most effective ritual shared by the world’s top team leaders - frequent 1:1 conversations about near-term future work.

 

 

 

HCM and Finance Systems, Starting the Conversation: Insights from Sierra-Cedar’s 20th Annual Systems Survey

Stacey Harris

VP Research and Analytics
Sierra-Cedar

&

Richard George, Vice President Sierra Cedar


Speaker Bios

Stacey's Bio Page
Stacey Harris, former research executive with Bersin & Associates and Brandon Hall, is Vice President of Research and Analytics for Sierra-Cedar, in charge of Sierra-Cedar’s Annual HR Systems Survey and Research function.  

A leading member of the HR practices and technology research community since 2007, she launched Bersin & Associates HR research practice and conducted groundbreaking research on High-Impact HR organizations, enterprise HR technologies, and key practices across the talent management spectrum. Her research and consulting work afforded her the opportunity to work with large global companies around the world such as McDonald’s, Lockheed Martin, Cisco, Credit Suisse, Scotia Bank, and Pfizer on a variety of mission-critical talent initiatives. Prior to joining the research community, Harris led multiple HR, Talent Management and Learning initiatives as both a leader and practitioner. A frequent speaker and facilitator at HR events in the U.S. and abroad, Stacey loves a great conversation and interesting questions – feel free to stop her anytime for a good discussion.

 

Ms. Cheek has primary responsibility for advisory services as well as setting the agenda for research for the Global Time-to-Pay process. She works closely with Finance, Shared Services and HR professionals who own the payroll process, providing strategic insight, metrics and guidance around best practices. Ms. Cheek is a recipient of the 2009 APA Meritorious Award and a 2009 Payroll Hall of Fame Inductee. She is a member of the American Payroll Association and the Global Payroll Association, where she writes a monthly article. Ms. Cheek has been with Xerox, Time Warner and ADP.
.
Join us as we share the key findings from Sierra-Cedar’s Annual HR Systems Survey White Paper which include insights on increasing user adoption, getting the most out of HR technology investments, and emerging HR Technology trends. This year’s presentation also includes a glimpse of our new research in Finance and Supply Chain Systems, including how the worlds of HR and Finance are converging and the important conversations needed between these two critical business functions. This session is a must for any organization on a digital transformation journey, trying to benchmark next steps for their HR Systems Strategy, fielding requests for RPA or bot technologies, or simply trying to stay ahead of the next HR technology request. We’ll help you make sense of the Technology space today and share early insights on what you need to know to prepare for tomorrow’s Workforce Systems.

LEHRN or general LEHRN questions:
Executive Director
Matthew Peterson
executivedirector@lehrn.org
952-994-5607

HR Tech Expo questions:
LEHRN HR Tech Expo Administrator
Megan Tanner
expo@lehrn.org
770-361-8254

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